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Whether you need guidance on patio furniture, pergolas, or an existing order, our team is ready to help.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your patio furniture or pergola delivery every step of the way.
What is your return policy?
We offer 30-Day Returns on eligible items. If your outdoor furniture or fire table does not meet your expectations, please contact our team to start a return. Full details are available in our Return Policy.
Can I exchange an item for a different style or size?
Yes, exchanges are available within our 30-Day Returns window. Reach out to us with your order number and the item you would like instead, and we will walk you through the process.
What materials are your patio furniture sets made from?
Our collections feature a range of weather-resistant materials designed for outdoor durability, including powder-coated aluminum, all-weather wicker, and UV-resistant fabrics. Product pages list the specific materials for each piece.
Do your pergolas and outdoor kitchens require professional installation?
Many of our pergolas come with detailed assembly instructions suited for capable DIY homeowners. Outdoor kitchens may require professional installation depending on gas and plumbing connections. Each product page includes specific guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Owned and operated by Vitality Outdoor Living, we offer free shipping on most orders within the Continental U.S.
30-Day Returns
If your patio furniture or outdoor piece is not the right fit, our 30-Day Returns window has you covered.
